RS Assistant – Salford, Manchester
These are exciting times to join one of the UK’s largest listed and award-winning property companies, who have impressive growth plans, in which you could be a part of!
Our Client invests in their people, processes, and technology, providing for a rewarding, fulfilling, and successful career ahead of you.
Duties
- Support the Resident Services team to ensure that Residents receive an excellent service, and the building is maintained and managed efficiently
- Provide a professional and proactive point of contact for all customers (residents) general public, professionals, contractors and other departments
- Provide general administrative duties and support to the onsite RS team to increase resident satisfaction with excellent service delivery
- Operate as a key team member to deliver a customer focused service to drive performance, including raising purchase orders and processing invoices
- Support the RSM in providing administration for the management of site surveys to achieve and maintain an improved NPS score
You
- Demonstrable experience of working in a busy administrative role
- Previous experience working in organisations providing market rent properties, travel & tourism or hospitality
- Good working knowledge of Microsoft Word, Excel, Outlook and the ability to adapt to bespoke databases
- Strong written and verbal English and numeracy skills
- Qualifications in Property or customer service would be advantageous
On Offer
- Annual salary £21,000 dependent on experience
- Discretionary bonus
- 22 days annual leave plus 8 bank holidays
- Tuesday to Saturday, 9am to 6pm including a break for an hour
- Company Pension
- Travel Insurance
- Eye Tests
- Company Sick Pay
- Travel Loan
- Cycle to Work Scheme
- Remote GP’s – unlimited access to a UK based remote GP
- Mental Health Support
