Logo
Call us today on: 0330 058 1020

Customer Service Sales Advisor

Sheffield
£18,000 basic salary
Apply for this Job

Customer Service Sales Advisor – Sheffield

Immediate start available!!

Our client is looking to recruit a Customer Service Sales Advisor to join their multi-award-winning conveyancing firm based in Sheffield.

They are a creative, forward-thinking, innovative and progressive Law Firm who are continuously growing due to huge success, looking to add excellent talent to their current team on a full time, permanent basis.

Benefits

  • £18,000 basic salary
  • + generous commission scheme
  • Progression and career development
  • Fun but professional working environment
  • 35-hour week
  • Pattern 1 - Monday - Saturday, 09:00 – 17:30 with Tuesday, Wednesday or Thursday off as a lieu day
  • Pattern 2 - Monday – Friday, 10:00 – 18:00
  • The above working pattern may vary depending on business needs with plenty of notice given

Duties

  • Taking new conveyancing leads and converting those leads to new instructions
  • Ensure all leads are logged on the bespoke case management system and all quotes completed in accordance with firm protocols and within strict Service Level Agreements (SLAs)
  • Complete all follow up calls within strict SLA’s
  • Advise and assist clients in relation to file opening
  • Be the first point of contact for customer queries
  • Provide the highest level of customer service to customers and stakeholders at all times
  • Deal with balances on account, whether credit or debit, and allocate/bill appropriately
  • Be a productive contributor to the team
  • Exceed personal targets and KPIs within protocol timeframes

You

  • Experience working in a fast-paced environment
  • Great customer service skills
  • Some sales experience or the ability to sell
  • Understanding of the legal conveyancing process desirable
  • Excellent telephone and e-mail manner
  • Proficient use of MS Word, MS Excel and MS Outlook required
  • Prior experience of Proclaim Case Management Software would be advantageous
CONTACT:
James Ford
Senior Resourcer
EMAIL:
james.ford@ambitiousgroup.co.uk
MOBILE:
07873 135 347
OFFICE:
0330 058 1020
JOB REF:
4681

Apply for this job...

Ambitious Group Logo Footer png
The Ambitious Group

Knaresborough Technology Park,
Manse Lane, Knaresborough,
North Yorkshire, HG5 8LF
PRIVACY POLICY
© Copyright 2022 THE AMBITIOUS GROUP LIMITED
Incorporated in England and Wales under number 11070548
Proudly designed by GMB
St Michaels Hospice Logo
envelope-oarrow-circle-o-downmap-markertwitter-squarefacebook-squarelinkedin-squarephonegbpinstagrammenu-circlecross-circle